Service announcements

Jisc Cloud Solutions G-Cloud 12 services

The twelfth iteration of the Crown Commercial Services (CCS) digital marketplace G-Cloud framework starts on Monday 28th September 2020.

Jisc has listed its digital products and services on the G-Cloud framework to provide a route to purchase for those organizations that wish to use it. The G-Cloud framework is an agreement between the UK government and its suppliers.

Buying services through frameworks is faster and cheaper than entering individual procurement contracts. All public sector organizations, including agencies and arm’s length bodies*, can use the Digital Marketplace. Check the customer unique reference number (URN) list to see if you’re eligible.

Although primarily targeted at central and local government, G-Cloud can also be used by other ‘public’ bodies including those in the third sector and in education. As a result, it is increasingly being recognized as an easy way to buy cloud services by universities and colleges. Which is why Jisc has listed its Cloud product and services, so our members and customers have a route to procure them.

When looking for services available to you on G-Cloud – you will see listings of products and services under three categories:

  • cloud hosting – platform or infrastructure services for processing and storing data, running software or networking. For example, content delivery networks or load balancing services
  • cloud software – applications that are accessed over the internet and hosted in the cloud. For example, accounting tools or customer service management software
  • cloud support – services to help you set up and maintain your cloud software or hosting services. For example, migration services or ongoing support

For those members and customers that have used G-Cloud to procure from us before, please note that we have made some changes to our services in G-Cloud 12, compared to previous iterations of G-Cloud.

Jisc Cloud Consultancy Services

Cloud Strategy & Roadmap

The Cloud Strategy & Roadmap service is a consultancy service that uses a pragmatic framework of tools and methods; working in close liaison with your relevant stakeholders, to discover, articulate and assess your current organization, your IT estate and your operating model. This service helps formulate the vision and a strategy for transformational change, including an overarching cloud strategy, defining expected business outcomes and savings, target architecture, roadmap, key costs, resources and risks.

Cloud Migration

Jisc has significant experience in managing the migration of customer IT services and workloads from existing hosting arrangements to its data centres, managed hosting and cloud services. Our Cloud Migration service uses well-defined project management approaches such as Agile or PRINCE2 to assess, plan and oversee the implementation of your IT migration to a cloud service provider environment or between cloud service provider environments. In addition, we have designed an approach specifically for cloud migrations encompassing the flexibility of Agile with appropriate rigor and governance.
The service can be supplemented by several service options in relation to the technical design, implementation and support of cloud migrations, including IT consolidation which can be conducted during the migration or as a subsequent transformation phase.

Jisc Cloud Professional Services

Jisc Cloud Professional Services

Jisc’s Cloud Professional Services provide specialist technical and business consultancy to organisations using or planning to use cloud-based IT service delivery models. Jisc has a broad range of practical experience in relation to managing many aspects of cloud service design, migration and operation. We draw on this experience to offer organisations skilled, flexible and pragmatic resources to meet short-term business challenges and/or to contribute to, or lead, long-term projects or cloud-centred IT transformation programs. Our Professional Services also have the following services:

  • Cloud Architectural Review–to review your existing cloud estate from the perspectives of operations, security, reliability, performance and cost optimization and to make recommendations for improvements to your processes and infrastructure as well as assessing the business drivers for, and benefits of, strategic cloud adoption
  • Cloud Design & Deployment–to develop a detailed set of requirement specifications and resulting low-level designs which, when implemented, will support new and/or legacy services on cloud infrastructure, aligned to your cloud roadmap and to deploy those designs using ‘infrastructure as code’ approaches
  • Cloud Migration–to support the migration of services from legacy providers and/or on-premise infrastructure to Microsoft Azure, Amazon Web Services or Google CloudPlatform, including working with you to optimise costs and efficiency.
  • Office365 Migration–to support the migration of collaborative tools such as email from legacy providers and/or on-premise infrastructure to Microsoft365

Jisc Cloud Managed Services

Managed Microsoft 365

Jisc can offer the full range of apps and services within the Microsoft 365 portfolio with appropriate pricing models for government, business and third sector, wrapped in a managed service that ensures you optimize your use of Microsoft licensing, maintain a secure environment and always have access to Microsoft Premier Support when you need it.
Microsoft 365 is provided on a per user subscription basis and provides access to a range of office automation and general productivity tools such as email, calendaring, instant messaging, collaboration tools and telephony that is fast becoming business critical within the modern workplace. It also supports the need for your workforce to be mobile whilst ensuring data is securely managed in compliance with government regulations.

Managed Website Protection

The Jisc Managed Website Protection service is based on a choice of Imperva Cloud WAF or Fortinet FortiWeb WAF. These products provide a cloud-based service that makes your websites safer, faster and more reliable. The service protects websites, regardless of size, with enterprise-grade security and performance features that have previously been affordable only to the very largest of organisations. The platform guards against DDoS attacks that threaten the availability of web services and protects against data breaches that result from malicious cyber-attacks and vulnerability exploits. The service protects web properties, including websites and applications, regardless of their hosting platform. This enables Jisc to protect web properties on any infrastructure – public cloud, on-site or hybrid. The service includes the use of adaptive machine learning to proactively defend against emerging threats for a fixed priced per protected site.

Managed Azure

Jisc is a Microsoft Cloud Solution Provider (CSP) with a Microsoft Gold Cloud Platform competency. Jisc has extensive expertise in the Microsoft Azure platform allowing us to become your strategic business partner at any stage of cloud maturity. We can assist and facilitate procurement, design and delivery of Microsoft Azure with a support wrapper and ongoing full life-cycle management.

Managed AWS

Amazon Web Services (AWS) provides a market leading suite of compute, storage and associated services that allows you to dynamically provision infrastructure in the cloud. The services are designed to make web-scale computing easier for developers and service providers. Jisc is an AWS Consulting Partner and AWS Government Reseller with extensive expertise in the AWS platform allowing us to become your strategic business partner at any stage of cloud maturity. We can assist and facilitate procurement, design and delivery of AWS with a support wrapper and ongoing full life-cycle management.

Managed Google Cloud Platform

Google Cloud Platform(GCP)is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search, Gmail and YouTube. GCP offers compute, storage, networking, big data, machine learning and the internet of things (IoT), as well as cloud management, security and developer tools. Jisc is a Google Partner with extensive expertise in GCP allowing us to become your strategic business partner at any stage of cloud maturity. We can assist and facilitate procurement, design and delivery of GCP with a support wrapper and ongoing full life-cycle management.

For clarity, flexibility and ease of consumption we have designed our Azure Managed, AWS Managed and Managed GCP offerings around a ‘core’ support service. Whilst our core support service is designed for customers wishing to largely manage Azure, AWS or GCP environments themselves, our pricing includes many extras including patching, monitoring and consolidated billing. A key benefit is that the Jisc core support service costs no more than if you were to buy Azure, AWS or GCP services directly from Microsoft, AWS or Google respectively. If you wish to extend the service further, we offer a range of additional service options that can be ordered at any time throughout the service period. By engaging with Jisc and building on the core support offering, you can create your own ‘custom’ managed service offering.

Managed Database

The Jisc Managed Database Service looks after the day-to-day running of your SQL and NoSQL databases by taking care of the operational management activities, including availability and health monitoring, integrity checking, regular housekeeping, user management, performance tuning and incident handling. The service supports Azure SQL Database, AWS RDS, Azure Cosmos DB, AWS DynamoDB, GCP Cloud SQL, GCP Cloud Datastore, Microsoft SQL Server, MySQL and MongoDB. We also provide a wide range of service options and can design and build a variety of data solutions to your requirements with our associated cloud advisory services. This service is typically procured in combination with one of our managed public cloud services -e.g. Managed Azure, Managed AWS or Managed GCP, however other options are possible including the use of other Database as a Service (DBaaS) platforms.

Jisc Cloud Resell & Support

Jisc also provides Cloud Resell and Support for:

  • Managed AWS – Jisc resells AWS and provides the day-to-day management and support for your AWS deployments
  • Managed Azure – Jisc resells Microsoft Azure and provide the day-to-day management and support for your Azure deployments
  • Managed GCP – Jisc resells Google Cloud Platform and provide the day-to-day management and support for your GCP deployments
  • Managed Database – Jisc can look after the day-to-day running, maintenance and backup of your public cloud databases
  • Managed Microsoft 365 – Jisc resells Microsoft 365, help to optimise your use of Microsoft licencing, maintain a secure environment and ensure that you always have access to Microsoft Premier Support when you need it

For more about us and our services:
To contact us:

*Arm’s-length bodies (ALBs) is a commonly used term covering a wide range of public bodies, including non-ministerial departments, non-departmental public bodies, executive agencies and other bodies, such as public corporations. Departments rely on ALBs to carry out a range of important functions, many of which are vital to delivering departments’ strategic objectives. Today’s NAO report looks at four departments that oversee a large number of ALBs: Department for Business, Innovation & Skills, Ministry of Justice, Department for Environment, Department for Food & Rural Affairs, and Department for Culture, Media & Sport.

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